{"id":343,"date":"2023-05-17T21:29:56","date_gmt":"2023-05-17T21:29:56","guid":{"rendered":"https:\/\/insmecon.com\/?page_id=343"},"modified":"2023-05-23T13:54:49","modified_gmt":"2023-05-23T13:54:49","slug":"pqrsf","status":"publish","type":"page","link":"https:\/\/insmecon.com\/index.php\/mapa-de-procesos\/pqrsf\/","title":{"rendered":"PQRSF"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<\/p>\n<h1><span>Tratamiento de PQRSF<\/span><\/h1>\n<p><span><\/span><\/p>\n<p><span>En pro de mejorar los servicios y tr\u00e1mites que ofrecemos a nuestros grupos de inter\u00e9s, INSMECONS S.A.S ha dispuesto los siguientes medios a trav\u00e9s de los cuales usted podr\u00e1 registrar sus peticiones, solicitudes, quejas, reclamos, sugerencias y\/o felicitaciones.<\/span><\/p>\n<p><span><\/span><\/p>\n<ul>\n<li>Medio Escrito: Documento f\u00edsico radicado personalmente en la oficina principal de INSMECONS S.<\/li>\n<li>Medio Verbal: Contacto telef\u00f3nico a las l\u00edneas 314 7239693 o 311 4571652.<\/li>\n<li>Correo electr\u00f3nico:\u00a0 <a href=\"mailto:Insmeconhseq@gmail.com\">Insmeconhseq@gmail.com<\/a>\u00a0<br \/>En las tres opciones anteriores se debe dejar registro mediante el diligenciamiento del\u00a0<a href=\"https:\/\/insmecon.com\/wp-content\/uploads\/2023\/05\/SG-FR-03-FORMATO-PQRS-PETICIONES-QUEJAS-RECLAMOS-Y-SUGERENCIAS.docx\" rel=\"attachment wp-att-347\">SG-FR-03 FORMATO PQRS PETICIONES, QUEJAS, RECLAMOS Y SUGERENCIAS<\/a><\/li>\n<li>Formulario en l\u00ednea: <a href=\"https:\/\/docs.google.com\/forms\/d\/1jEPXp_dpSnHKa3IfyTVKp4-Eog4a5rLDgm5eo0i9MKw\/edit\" target=\"_blank\" rel=\"noopener\">Formulario para PQRSF\u00a0<\/a><\/li>\n<\/ul>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Tratamiento de PQRSF En pro de mejorar los servicios y tr\u00e1mites que ofrecemos a nuestros grupos de inter\u00e9s, INSMECONS S.A.S ha dispuesto los siguientes medios a trav\u00e9s de los cuales usted podr\u00e1 registrar sus peticiones, solicitudes, quejas, reclamos, sugerencias y\/o felicitaciones. Medio Escrito: Documento f\u00edsico radicado personalmente en la oficina principal de INSMECONS S. Medio [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":122,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"difl_page_category":[],"_links":{"self":[{"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/pages\/343"}],"collection":[{"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/comments?post=343"}],"version-history":[{"count":3,"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/pages\/343\/revisions"}],"predecessor-version":[{"id":348,"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/pages\/343\/revisions\/348"}],"up":[{"embeddable":true,"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/pages\/122"}],"wp:attachment":[{"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/media?parent=343"}],"wp:term":[{"taxonomy":"difl_page_category","embeddable":true,"href":"https:\/\/insmecon.com\/index.php\/wp-json\/wp\/v2\/difl_page_category?post=343"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}